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Last Updated: April 3, 2026

Help Center

How can we help you today? Find answers to common questions.

Got Questions? We Have Answers.

1. How do I use a purchased offer?

Once you purchase an offer, a unique QR code and coupon ID will be generated in your 'My Offers' section. Simply show this QR code to the vendor at the shop to redeem the deal.

2. Can I cancel a purchased deal?

Deals are generally non-refundable once purchased, as they are often limited-time flash offers. However, if the vendor is unable to honor the deal, please contact our support within 48 hours for a refund.

3. How do I find deals near me?

Ensure you have enabled location permissions in the OfferZ app. The home screen will automatically show you the best deals within a 5km to 10km radius of your current location.

4. Registration & Accounts

You can sign up using your mobile number. We'll send you an OTP (One-Time Password) to verify your account securely without needing a password.

Still need help?

Our support team is available 24/7 to assist you with any issues.

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