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Last Updated: April 3, 2026

Terms of Use

Please read these terms carefully before using OfferZ.

Terms of Service

These Terms govern:

  • your use of the OfferZ mobile application, website, and any related services (collectively, the “Service”); and
  • any other related agreement or legal relationship with the Owner (as defined below)

in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.

You must read this document carefully.

Although the entire contractual relationship relating to the Service is entered into solely by the Owner and you (the “User”), where the Application has been provided to you via the Apple App Store, Apple may enforce these Terms as a third‑party beneficiary.

What you should know at a glance

  • Account registration is optional for browsing but required to purchase offers, create offers (vendors), or save/bookmark deals.
  • Vendors must register a business account and provide valid documents. Vendor accounts are subject to admin approval.
  • Purchases of offers from vendors are final, but if an offer expires before redemption, you will receive a full refund.
  • Vendors pay a visibility fee to activate offers. Fees are non‑refundable once the offer goes live.
  • You are responsible for keeping your login credentials secure.
  • We may suspend or delete accounts that violate these Terms.

1. Account registration

1.1 General

To use certain features of the Service (e.g., purchasing an offer, creating offers as a vendor), you must register a user account. You may browse public offers without an account, but functionality will be limited.

When registering, you agree to provide complete, accurate, and truthful information. You are solely responsible for maintaining the confidentiality of your login credentials. You must immediately notify the Owner if you suspect any unauthorised use of your account.

1.2 Conditions for account registration

  • Accounts created by bots or automated methods are not permitted.
  • Each natural person or legal entity may register only one account, unless explicitly authorised by the Owner.
  • User accounts may not be shared with other persons.
  • Vendors must provide valid business identification (GSTIN, PAN, or equivalent) and agree to additional vendor‑specific terms.

1.3 Account termination

You may terminate your account at any time by contacting the Owner at the email address provided in this document. Termination does not entitle you to a refund of any already‑paid fees (except as otherwise stated).

1.4 Account suspension and deletion

The Owner reserves the right, at its sole discretion, to suspend or delete any account that is deemed inappropriate, offensive, or in violation of these Terms. Suspension or deletion shall not entitle you to any compensation.

2. Content provided by users

2.1 Types of user content

The Service allows you to upload, share, or provide content, including:

  • For customers: reviews, ratings, saved offers, profile information.
  • For vendors: offer descriptions, images, pricing, stock information, business details.

By providing content, you confirm that you have all necessary rights and that the content does not infringe any third‑party rights or applicable laws.

2.2 Rights regarding your content

You grant the Owner a non‑exclusive, royalty‑free, worldwide license to host, store, display, and distribute your content solely for the purpose of operating and improving the Service. To the extent permitted by law, you waive any moral rights in your content.

2.3 Liability for content

You are solely liable for any content you provide. The Owner does not generally moderate content but reserves the right to remove or block any content that violates these Terms, third‑party rights, or applicable law, without prior notice.

2.4 Vendor offers

Vendors are solely responsible for the accuracy of their offers (including price, description, stock, and expiry). The Owner is not a party to any transaction between customers and vendors, except as a facilitator of the platform.

3. Acceptable use

You agree not to:

  • Use the Service for any illegal purpose or in violation of these Terms.
  • Use any automated means (bots, crawlers, scrapers) to access the Service or extract data.
  • Interfere with the proper functioning of the Service or attempt to bypass security measures.
  • Upload content that contains malware, viruses, or malicious code.
  • Impersonate another person or entity, or provide false information.
  • Use the Service to harass, abuse, or harm others.
  • Attempt to access another user’s account without permission.
  • Promote violence, hate speech, or graphic pornography.
  • Use the Service in a way that violates traffic or safety laws (e.g., while driving).

Violation may result in immediate account termination and, where appropriate, reporting to law enforcement.

4. Purchases, fees, and payments

4.1 For customers (buying offers)

When you purchase an offer from a vendor through the Service, you are entering into a transaction directly with that vendor. The Owner processes the payment on behalf of the vendor.

  • Price: The price shown on the offer is the final amount you pay. Taxes, if applicable, are included.
  • Payment methods: We accept payments via Razorpay, PayU, or other third‑party payment gateways. You agree to provide accurate billing information.
  • Refunds: If you purchase an offer and it expires before you redeem it, you will receive a full refund automatically. If the vendor fails to honour a valid, unexpired offer, please contact support; we will investigate and may issue a refund at our discretion.
  • No other refunds: Except as stated above, purchases of digital coupons are non‑refundable.

4.2 For vendors (activating offers)

Vendors pay a visibility fee to activate an offer for a selected duration.

  • Fee structure: The fee is calculated per day (e.g., ₹50/day) with possible volume discounts. The total fee is shown before payment.
  • Payment: Vendors must pay the full fee before the offer goes live. Payments are processed via Razorpay, PayU, or similar.
  • Refunds: Once an offer is live, the visibility fee is non‑refundable, even if the offer is edited, paused, or removed early. If payment fails, the offer remains in draft and can be retried.
  • Expired offers: When an offer reaches its end date, it automatically becomes inactive. Vendors may “recharge” (pay an additional fee) to extend the offer.

4.3 Subscriptions (none currently)

OfferZ does not offer any subscription plans for customers at this time. Vendors pay per offer, not a recurring subscription. If subscription plans are introduced in the future, they will be governed by a separate addendum.

4.4 Third‑party app stores

If you purchase access to the Service or any in‑app product through the Apple App Store or Google Play Store, those purchases are also subject to the terms of that store. In case of conflict, the store’s terms prevail.

5. Cancellation and automatic renewal

5.1 Customer purchases

You may cancel a purchase only before payment is completed. After payment, the digital coupon is delivered instantly and cannot be cancelled – but you will receive a refund if the offer expires unused (see section 4.1).

5.2 Vendor offers

Vendors may delete a draft offer at any time. Once an offer is live, it cannot be cancelled, but vendors may choose not to recharge it after expiry. No refunds are given for live offers.

5.3 Subscriptions (future)

If OfferZ introduces subscription plans, you will be able to cancel auto‑renewal through your account settings. Cancellation will take effect at the end of the current billing period.

6. Intellectual property

6.1 Owner’s rights

All content on the Service (excluding user content) – including the OfferZ logo, layout, graphics, software, and text – is the exclusive property of the Owner or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works of any part of the Service without our prior written permission.

6.2 User content

You retain ownership of the content you provide. However, by posting an offer or review, you grant the Owner a license as described in section 2.2.

7. Location data and privacy

OfferZ uses your device’s location to show you nearby offers. You may grant or deny location permissions at any time. If you deny, you can manually select a city or area.

Our collection and use of personal data is described in the Privacy Policy (linked separately). By using the Service, you consent to such processing.

8. Disclaimer of warranties (for US users) and limitation of liability

8.1 Service “as is”

To the fullest extent permitted by law, the Service is provided “as is” and “as available”. The Owner makes no warranties of merchantability, fitness for a particular purpose, or non‑infringement.

8.2 Limitation of liability

To the maximum extent permitted by law, the Owner shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Service, including loss of profits, data, or goodwill.

The Owner’s total liability to you shall not exceed the amount you have paid to the Owner in the preceding 12 months, or ₹100, whichever is higher.

8.3 Australian users

Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy you may have under the Competition and Consumer Act 2010 (Cth) which cannot be excluded. Our liability for a breach of a non‑excludable guarantee is limited, at our option, to re‑supplying the Service or paying the cost of having the Service supplied again.

9. Indemnification

You agree to indemnify and hold the Owner, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • your use of the Service;
  • your violation of these Terms;
  • your violation of any third‑party rights (including intellectual property or privacy);
  • any content you provide.

10. Termination and suspension of Service

The Owner may suspend or terminate your access to the Service at any time, without notice, for any reason, including if you breach these Terms.

Upon termination, any pending transactions may be cancelled, and you will lose access to your account and any saved offers. No refunds will be provided for unused visibility fees (vendors) or purchased offers that have not expired – however, if a purchased offer expires unused after termination, the refund policy in section 4.1 still applies.

11. Governing law and dispute resolution

Governing law: These Terms are governed by the laws of India, without regard to its conflict of laws principles.

Jurisdiction: Any dispute arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the courts located in [City, State – e.g., Mumbai, Maharashtra], India.

For European Consumers: If you are a consumer habitually resident in the EU, you benefit from the mandatory consumer protection laws of your country of residence, and you may bring a claim in your local courts.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice in the Application or by email. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.

13. General provisions

No waiver: Our failure to enforce any provision does not waive our right to do so later.

Severability: If any provision is found to be invalid or unenforceable, the remaining provisions remain in full force.

Assignment: We may assign these Terms without your consent (e.g., to a successor in a merger). You may not assign your rights without our written permission.

Force majeure: We are not liable for any delay or failure caused by events beyond our reasonable control (e.g., natural disasters, strikes, internet outages).

14. Contact information

For any questions, complaints, or DMCA takedown notices, please contact us at:

OfferZ
Email: support@offerz.live

For copyright infringement notifications under the Digital Millennium Copyright Act (DMCA), please include all information required by 17 U.S.C. § 512(c)(3).

These Terms were last updated on April 3, 2026.

By using OfferZ, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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